Career Openings
Career In Homecare
We want our homecare aides to be fully capable of tackling multiple tasks for clients as needed. The ongoing trainings offered will incorporate not only the duties and responsibilities homecare aides will need but as well as the know-how to tackle issues they face while providing services. Homecare aides will, at times, be required to help the client’s family members by assisting them to learn how to better take care of the client and guiding them regarding the client’s routine, medication and nutrition. A homecare aide would be expected to be aware of and adhere to current home care policies, procedures and professional standards.
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ROLES & RESPONSIBILITIES
CCP Supervisor
DESCRIPTION
The CCP Supervisor manages the delivery of home care services within the community care
program. This position ensures that all care adheres to state regulations, addresses client needs,
and is provided by well-trained and supported caregivers. The CCP Supervisor is also tasked with
overseeing caregiver performance, ensuring client satisfaction, and maintaining program
compliance.
ROLES & RESPONSIBILITIES
- Report directly to the office manager
- Must follow all HIPPA guidelines
- Prepare and manage the Homecare Aide schedule in the VisitCall Electronic Visit Verification (EVV) system
- Monitor the EVV VisitCall system daily to ensure Homecare Aides (HCA) adhere to their assigned schedules
- Document any schedule or service deviations in the EVV system, verifying details with both client and HCA
- Review the Monthly Activity Task Report to ensure it aligns with each client’s Plan of Care
- Conduct quarterly conferences, Homevisits, Annuals and Monthly calls
- Assist with pre-employment and semi-annual training as needed
- Attend meetings, conferences, and job-related presentations as required by the Executive Director or Immediate Supervisor
QUALIFICATION
- Minimum of a High School Diploma
- Valid Driver’s License and reliable transportation
- Proficient in Microsoft Office products (Outlook, Word, PowerPoint, Excel)
- Strong communication skills, including oral, written, and presentation abilities
- Self-motivated, creative, flexible, and results-driven
- Ability to work effectively as a team member
- Bilingual skills preferred
JOB TYPE
- Full time.
Office Manager
DESCRIPTION
The Office Manager is responsible for overseeing staff and ensuring that clients receive
personalized, high-quality care. This role is essential in maintaining smooth operations, creating a
positive work environment, and ensuring satisfaction among clients, caregivers, and staff.
REQUIREMENTS & RESPONSIBILITIES
- Overseeing the day-to-day operations of the office.
- Recruiting, training, and supervising homecare staff, including caregivers, and administrative personnel.
- Monitoring and ensuring compliance with regulatory standards, industry best practices, and internal policies to maintain the highest quality of care.
- Creating and managing staff and caregiver schedules to ensure adequate coverage and timely service delivery
- Training office staff
- Conducting regular performance evaluations for office staff and implementing performance improvement plans as necessary
- Maintaining accurate records, documentation, and reports related to client care, staff performance and office inventory.
- Monitor and evaluate the quality of care provided, addressing any issues or concerns promptly
- Conduct regular audits and reviews to ensure adherence to regulatory standards and internal policies.
QUALIFICATIONS
- Bachelor’s degree in Healthcare Administration or a related field; relevant certifications or licenses may be required.
- Experience in a management role within a home care or healthcare setting.
- Strong leadership and management skills, with the ability to motivate and guide a team.
- Excellent communication and interpersonal skills.
- Strong organizational and problem solving abilities.
- Detail oriented and able to handle complex tasks efficiently.
- Ability to work under pressure and adapt to changing circumstances.
Home Care Aide (Caregiver)
DESCRIPTION
This role offers an excellent opportunity for a highly motivated individual eager to support the community and
assist the elderly. As a Home Care Aide, you will perform a variety of household tasks, including housekeeping,
meal planning and preparation, personal care, shopping assistance, and other routine activities for clients.
ROLES & RESPONSIBILITIES
- Execute tasks as outlined in the Plan of Care for each assigned client.
- Report any issues or concerns to the assigned Home Care Supervisor promptly.
- Maintain cleanliness and safety in the client's home.
- Provide personal care, including assistance with daily living activities such as dressing, grooming, bathing, laundry, and meal preparation.
QUALIFICATIONS
- High School Diploma or equivalent.
- Previous experience as a home care aide is preferred.
- Valid driver’s license and reliable transportation.
- Physically capable of performing the required tasks.
- Clear background check required at the time of hiring.
- Willingness to attend mandatory training in accordance with CCP IDoA Rules and Regulations.
JOB TYPE
- Full-time, Part-time
Home Care Outreach (Marketing)
DESCRIPTION
We are seeking a dynamic and results-oriented Home Care Marketing Specialist to join our team.
The ideal candidate will be responsible for developing and implementing effective marketing
strategies to promote our home care services, establish strong relationships and generate client
referrals.
KEY RESPONSIBILITIES
Develop Marketing Strategies:
- Create and execute comprehensive marketing plans
- Attend networking events, conferences, meetings, community events and other outreach activities to foster and strengthen connections to raise awareness of home Care services.
- Identify target markets, analyze competition, and define clear marketing objectives.
Educate Referral Sources:
- Provide education and training to referral sources about our agency’s services, eligibility criteria, and the advantages of home care services.
- Deliver presentations, distribute marketing materials, and conduct in-service sessions as needed
Generate Referrals:
- Actively seek out new referral sources and opportunities to generate client referrals.
- Assist with the completion of intake forms and other required documentation.
- Utilize various channels, such as cold calling, email marketing, direct mail, and digital marketing, to reach potential clients and referral partners.
Coordinate Marketing Activities:
- Collaborate with the agency's leadership team and marketing department to coordinate marketing activities and ensure alignment with organizational goals
QUALIFICATIONS
- Bachelor’s degree in marketing, Communications, or a related field
- Experience in a marketing role, preferably within the healthcare or home care industry
- Strong knowledge of digital marketing and content creation
- Excellent written and verbal communication skills
- Ability to manage multiple projects and deadlines effectively
- Proficiency in marketing software and tools (e.g., Google Analytics, social media management platforms)
- Creative thinking and problem-solving abilities
- Passion for promoting compassionate home care services
CCP Trainer
DESCRIPTION
We are seeking a dynamic and results-oriented Home Care Marketing Specialist to join our team.
The ideal candidate will be responsible for developing and implementing effective marketing The CCP Trainer is responsible for delivering training and educational programs related to the Community
Care Program (CCP). This role ensures that Home care aide are well-informed and compliant with CCP
guidelines, regulations, and best procces. The trainer will develop training materials, conduct sessions,
and provide ongoing support to enhance the effectiveness of the program and ensure high-quality care
delivery.
strategies to promote our home care services, establish strong relationships and generate client
referrals.
KEY RESPONSIBILITIES
- Create and update training materials and programs for Home Care Aide.
- Ensure training content is accurate, relevant, and aligned with CCP guidelines and regulations.
- Conduct Pre-Service and In Service Training Sessions.
- Facilitate hands-on training and simulations as needed.
- Educate Home Care Aides on the importance of Personal Protective Equipment (PPE) and proper usage while providing services.
- Offer ongoing support and guidance to Home care aide to reinforce training and address any questions or challenges.
- Maintain accurate records of training agenda.
- Finalize the hiring process by ensuring that all required training is completed, and necessary documents are submitted.
- Make reminder calls for upcoming In-Service sessions to ensure HCA attendance and readiness.
QUALIFICATIONS
- Minimum High School Diploma
- Must have a valid driver’s license with reliable means of transportation.
- Strong communication, verbal and written skills.
Intake Coordinator
DESCRIPTION
The Intake Specialist represents the company as the initial point of contact for callers and visitors,
providing crucial administrative support to ensure the smooth operation of the home care office. This
role involves multitasking, including managing communications and handling various tasks to
support the efficient functioning of daily operations.
INTAKE SPECIALIST RESPONSIBILITIES
- Greet and assist visitors in a professional and friendly manner.
- Answer and direct phone calls and handle inquiries.
- Manage the reception area to ensure it remains organized and welcoming.
- Prepare and distribute correspondence, including mail, emails, and faxes.
- Handle client requests and concerns, ensuring a high level of customer service.
- Maintain office supplies inventory and ensure the reception/office area is stocked and organized.
- Support other office staff as needed.
- Adhere to office procedures and protocols to maintain a secure and compliant environment.
QUALIFICATIONS
- High School Diploma or equivalent.
- Previous experience in a receptionist or administrative role preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to manage multiple tasks and work effectively under pressure.
- Self-motivated with a strong sense of responsibility
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- Head Office : 1177 N Highland Ave Suite 207 Aurora, IL 60506